Privacy Policy — Clawdly

1. Introduction

Clawdly ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal AI agent platform ("the Service"). Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

Account information: name, email address, and authentication credentials when you create an account
Agent instructions: prompts, preferences, skills, and configuration you provide to customize your AI agent
Connected services: data from third-party platforms you connect (e.g., Telegram, email), including messages and content processed by the agent
Payment information: billing details processed through our third-party payment provider (we do not store full payment card numbers)
Communications: messages you send to us for support or feedback

2.2 Information Collected Automatically

Device and browser information (type, operating system, browser version)
IP address and approximate location
Usage data (pages visited, features used, timestamps)
Agent interaction logs (to improve service quality and debug issues)

3. How We Use Your Information

We use collected information to:

Provide, operate, and maintain the Service
Process your AI agent's tasks and deliver outputs
Process payments and manage subscriptions
Send transactional communications (e.g., account updates, billing receipts)
Improve and personalize the Service
Monitor usage patterns and detect abuse or security threats
Comply with legal obligations

4. AI Data Processing

Your agent instructions and connected service data are processed by AI models to perform tasks on your behalf. We may use anonymized and aggregated interaction data to improve model performance. We do not sell your personal data or agent content to third parties. Content processed by your agent is treated as confidential and is not used to train AI models for other users without your explicit consent.

5. Data Sharing & Disclosure

We may share your information with:

Service providers: third-party vendors who assist in operating the Service (hosting, payment processing, analytics)
Connected platforms: third-party services you authorize your agent to interact with
Legal requirements: when required by law, regulation, or legal process
Business transfers: in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Agent interaction logs are retained for a limited period to enable debugging and service improvement. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
Export your data in a portable format
Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at support@clawdly.com.

9. Cookies & Tracking

We use essential cookies to operate the Service (e.g., authentication, session management). We may use analytics tools to understand usage patterns. You can control cookie preferences through your browser settings.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@clawdly.com.